Generac has set the standard in the power supply business since it originated in 1959. They produce many types of generators, including portable, standby, RV-based, and industrial. Generac produces portable generators rated up to 17,500 and up to 48 kW for residential generators. So what has Generac done over the years to become one of the leaders in its industry?
Innovation
Since they’ve been in business, their focus has been on building efficient and easy-to-use generators. The company is where it is today due to a constant process of innovation that began when it was created by Robert Kerns.
In 1959, Generac began using the latest in silicon diode technology in its generators. They were the first to implement the transfer switch in the 80’s. They also brought out a new OHVI engine in the 90’s for their generators.
The value of the company has grown even more recently due to the production of bi-fuel generators and the modular power system. The user can manage load sharing digitally and also balance the generator circuit with the modular power system. Natural gas and diesel can be used to run bi-fuel generators. Perhaps most important is Generac’s emphasis on home security, as evidenced by its support of the Home Security Council. In addition, in 2009 they received the prestigious Good Housekeeping seal.
Customer service
Generac is known for the deep customer service it provides. They provide a power chart to consumers to help them determine how much they can power at one time. Knowing how much a portable generator can power is important to avoid overloading it and causing serious electrical, fire, and chemical problems. Heating and cooling, construction, emergency, outdoor and home are just some of the subheadings included in the power table.
In addition, Generac answers a number of questions about portable generators to help consumers shop for the right one. They provide support related to all aspects of generator maintenance, including fuel type and power source. Generac also watches out for the health of its customers by telling them to never operate a generator indoors and to do so in well-ventilated areas. This is to avoid exposure to carbon monoxide, which is a random, colorless, poisonous gas that can be fatal.
Generac’s line of portable generators are very robust and reliable. They have four series: iX, XP, XG and GP. Each series is designed to meet the needs of a certain group of people.
